$8.50/hr
Hire better. Scale faster.
Philippines-based, English-proficient talent, fully managed by us. You only pay for hours actually worked. No fluff, no surprise fees.
Output, not overhead.
GradCon BPO is a fully managed outsourcing partner. We recruit, train, supervise, and retain your team. You get the work done without building an HR department to do it.
Everything except your core business
If it can be done behind a computer, we can staff it. These are the roles we place most.
Customer support
Inbound and outbound customer service, live chat, email support, and helpdesk, staffed by trained agents who represent your brand.
Appointment setting
Outbound sales reps who qualify leads, book calls, and keep your pipeline full, so your closers stay focused on closing.
Social media marketing
Content creation, scheduling, community management, and paid ad support across Instagram, Facebook, LinkedIn, TikTok, and more.
Web development
WordPress, Shopify, custom sites, landing pages, and ongoing maintenance from skilled developers who build and manage your web presence.
SEO & content
On-page and off-page SEO, keyword research, blog writing, and content strategy, built to grow your organic traffic over time.
Back office & admin
Data entry, document processing, order management, accounting support, and administrative workflows, done accurately and at scale.
E-commerce support
Order tracking, returns, product listing management, and customer queries, integrated with Shopify, WooCommerce, and more.
Healthcare admin
HIPAA-compliant virtual medical assistants, appointment scheduling, patient data management, and insurance verification.
AI + human hybrid
Our AI agent solutions with human oversight: automate repetitive tasks while real people handle the complex interactions.
From call to candidate in 5 steps
A short Jotform with your business info and what you're looking for. We send it to you on the call.
We aim to present about 3 solid, vetted candidates within 5–7 business days.
We send resumes over WhatsApp. You pick who you want to interview, or pass on all of them.
Encouraged, not required. Meet your candidates and feel fully comfortable before committing.
Agreement and invoice go out the same day as your form. Your VA begins the following week.
No hidden fees. Ever.
Flat hourly rates per full-time agent. You see exactly what you pay. No onboarding fees, no seat charges, no surprise invoices.
Customer service
Best for support, admin, back office, and data
Billed for hours worked only · 20 hr/week minimum
- Inbound & outbound customer support
- Administrative & back-office tasks
- Data entry & CRM management
- Email, chat & ticket handling
Appointment setting
Best for sales teams, outbound, and lead gen
Billed for hours worked only · 20 hr/week minimum
- Outbound appointment setting
- Sales development & lead qualification
- Cold outreach & follow-up sequences
- CRM updates & pipeline management
Social media marketing
Best for brands, agencies, and growth teams
Billed for hours worked only · 20 hr/week minimum
- Content creation & scheduling
- Community management & engagement
- Instagram, Facebook, LinkedIn, TikTok
- Paid ad support & performance reporting
Web development / SEO
Best for businesses that need web and search growth
Billed for hours worked only · 20 hr/week minimum
- WordPress, Shopify & custom builds
- Landing pages & site maintenance
- On-page & off-page SEO
- Keyword research & content strategy
Search deposit
Kicks off your full candidate search
If we don't find the right fit, you get a full refund. No hard feelings.
- 3 vetted candidates in 5–7 business days
- Full refund if no match is found or you pass
- Rolls into VA hours if you hire
- Monthly billing for hours worked only
Estimate your monthly cost
Pick a role, set the hours, and the total updates.
Starting rates shown. Your exact rate is confirmed on the discovery call.
How we stack up
Philippines-based BPO, compared on true all-in cost per agent per hour and what you actually get for it.
| Feature | GradCon BPO | Upwork / freelancers | TaskUs | Teleperformance | TTEC |
|---|---|---|---|---|---|
| Philippines rate (per hr) | $8–14 | $5–15 (unmanaged) | $18–30+ | $22–45+ | $20–40+ |
| Fully managed team | ✓ Ops manager + TL | ✗ You manage them | ✓ Managed | ✓ Managed | ✓ Managed |
| No long-term contract | ✓ Flexible terms | ✓ Project-based | ✗ 6–12 month min | ✗ Annual contract | ✗ Annual contract |
| Pilot period available | ✓ Yes | Yes, unmanaged | ✗ No | ✗ No | ✗ No |
| EOR services | ✓ Optional add-on | ✗ Not available | ✗ Not available | Enterprise only | Enterprise only |
| AI + hybrid automation | ✓ Native integration | ✗ Not available | Partial | Extra cost | Extra cost |
| Transparent pricing | ✓ No hidden fees | Platform fees vary | ✗ Custom quotes only | ✗ Custom quotes only | ✗ Custom quotes only |
| Setup time | ✓ 2–4 weeks | Days, unvetted | 4–8 weeks | 6–12 weeks | 6–12 weeks |
Swipe the table sideways to see every provider.
Frequently asked
How long does onboarding take?
Typically 2–4 weeks. We source and vet candidates, run custom training, set up security protocols, and test system compatibility before go-live. The timeline depends on role complexity and team size.
Is there a long-term commitment or contract?
No. We work month to month, so you're never locked into a contract. Start with one VA, scale up when you're ready, or stop anytime. No hard feelings either way.
Are there hidden fees?
No. You pay the agreed hourly rate per agent. Any changes, like scope expansions or role upgrades, are discussed with you and need your sign-off before they affect your invoice.
What kind of roles can VAs handle?
If it can be done behind a computer, we can staff it. Our core placements are customer service, appointment setting, social media marketing, and web development/SEO, but we regularly place VAs in a wide range of remote roles.
If you have something specific in mind, bring it up on the discovery call and we'll tell you whether we can source it.
Build your team today.
Free discovery call. No obligations. Get a custom proposal in 24 hours.